Rolldorado provides account controls and links to independent support services for anyone who wants to limit gambling or take a break. The site is for players aged 18+, and gambling should remain entertainment rather than a source of income or a way to resolve financial pressure.
Gambling as entertainment, not income
Our approach starts with a simple boundary: no bet should be treated as essential spending. Set a limit before you play, keep it separate from money needed for bills, and stop when your chosen limit is reached. A session works best when it fits comfortably within your available time and budget.
You can use our account tools to reduce spending, but personal limits work best alongside a clear payment plan. GamCare offers free, confidential support on 0808 8020 133, available 24/7.
Signs gambling is getting out of hand
- You increase bets to recover money you have already lost.
- Gambling takes longer than planned or begins to interfere with work, sleep or relationships.
- You use money intended for food, bills, savings or another person.
- You borrow, chase losses or feel unable to stop after a losing session.
- You hide balances, betting activity or withdrawals from someone close to you.
- You feel unable to stop after a losing session.
These signs do not require a particular type of person to be affected. Gambling problems can develop gradually, and asking for help early gives you more control over your money and time.
A brief self-check
Answer each question honestly. You do not need to share your answers with anyone to use the information as a starting point.
- Have you spent more than planned on gambling?
- Have you used money needed for everyday expenses?
- Have you hidden gambling activity or losses?
- Have you borrowed money or chased a loss?
- Have you lost track of time while gambling?
- Have you tried to stop but returned to betting?
- Does gambling cause you to feel worried, guilty or low?
Rolldorado account controls
Loss limits
You can place a loss limit on your account. Set it at a level you can afford and check it regularly, particularly if you usually play across several devices or payment methods.
Self-exclusion
You can apply a self-exclusion period lasting from 3 months to 5 years. If you need an indefinite exclusion, contact customer support. An open-ended exclusion gives you a longer break without requiring you to choose an end date in advance.
Account inactivity
An account left inactive for 12 consecutive months may be charged a monthly administrative fee of €10 while a positive balance remains. Ask support to close an account you no longer use if you want to avoid leaving it dormant.
Practical limits that work
- Set one affordable deposit or loss limit before beginning a session.
- Use a timer and leave the site when it ends, whether you have won or lost.
- Keep gambling money in a separate account that is not used for daily spending.
- Choose low-stake entertainment that fits your budget, and treat any return as secondary.
- Ask someone trusted to hold your gambling account or payment details during a break.
- Review your transaction history regularly for patterns you did not intend.
If a limit no longer feels sufficient, self-exclusion gives you time away from gambling while you decide what support would help.
Taking a break in the UK
GamStop provides free national self-exclusion across licensed gambling sites. It can be used as an additional layer when an account-level restriction is not enough.
For structured help with gambling harm, Gordon Moody provides online and residential treatment support. BeGambleAware.org offers information, tools and free confidential assistance for gambling problems.
Blocking software
Gamban and BetBlocker can restrict access to gambling sites across supported devices. Blocking software is useful during a self-exclusion period because it works beyond a single account.
Protecting minors
Access is restricted to people aged 18+. Anyone sharing a device with a child should use parental-control software such as Net Nanny or Qustodio, keep login details private and sign out after each session.
For help with your own account, email [email protected]. For independent support, contact GamCare on 0808 8020 133.
This site is for players aged 18 and over (18+) only. If gambling is affecting your time, money or wellbeing, free and confidential help is available at BeGambleAware.org.